No patient call missed, day or night.
An AI receptionist for your practice. It answers, books the appointment, and files every fax that lands.
See if your practice qualifies in 30 seconds
What kind of practice do you run?
Voicedoc is built for medical offices.
Real practices. Real phone lines.
Voicedoc has become an integral part of how we’ve built our practice from the ground up, and I would highly recommend them to any physician looking to establish or streamline an independent practice.
Read the full reviewShow less
5 stars across the board — an excellent partner for a new medical practice
As a urologist establishing a new private practice, one of my priorities was building an efficient operation without taking on unnecessary administrative overhead. Voicedoc helped us develop and implement a comprehensive AI workflow that supports both front-office and back-office operations, and the results have been impressive.
On the front end, the AI handles incoming patient calls and appointment scheduling, significantly reducing phone volume and interruptions for our staff. On the back end, it processes incoming referral packets, organizes documentation, creates patient charts, and uploads referral information directly into our EMR. Our team reviews and verifies the information, while the AI helps ensure that required demographics, insurance details, and prior authorizations are in place before scheduling the patient. The entire process has made patient onboarding considerably more efficient.
What truly sets Voicedoc apart is the team behind the technology. They have been exceptionally responsive, accessible, and committed to making the system work for our practice. Throughout implementation, they have continuously refined workflows, made adjustments based on our feedback, and remained proactive in addressing challenges. Communication has been consistently easy and productive. It’s clear that they genuinely care about both the success of our practice and the patient experience. We’ve also received very positive feedback from our patients.
Of course, AI technology is not perfect. There are occasional mistakes and minor glitches, and human oversight remains important. However, Voicedoc has been transparent about these limitations and consistently willing to improve. Their responsiveness and commitment to getting things right give me a great deal of confidence in the platform.
From a financial and operational standpoint, the value has been exceptional. For a newly established independent practice, having this level of automation and administrative support without the expense of building a large front-office team is a tremendous advantage. It allows us to operate efficiently, manage a growing workload, and devote more of our attention to patient care.
I couldn’t be more pleased with our experience. Voicedoc has become an integral part of how we’ve built our practice from the ground up, and I would highly recommend them to any physician looking to establish or streamline an independent practice.
Our answering service was costing us about thirty-five hundred dollars a year and still missing the consults that mattered. Voicedoc replaced it on day one. We haven’t gone back.
The calls, the faxes, and the schedule.
Almost everything that lands on a medical front desk arrives by phone or by fax, and almost all of it ends in the schedule. Voicedoc works all three, and your admin decides how much it does on its own — from suggesting the next step to taking it.
AI receptionist
Every patient call answered on the first ring, clinic hours and after hours.
- Escalates live to a staff member when a call needs a person
- Anything urgent or emergent is directed to 911 and flagged
- Name, date of birth, and callback verified before hang-up
- Staff notified in the app the moment the conversation ends
Fax processing
Every inbound fax read the second it arrives, so referrals never pile up.
- Labeled automatically: lab, referral, prior auth, records
- Filed to the patient’s chart when your EMR is connected
- One patient profile with every call, fax, and appointment
- Suggested next action — referral plus prior auth in, ready to schedule
Scheduling
Booked end to end on the call, against the calendar you already run.
- Checks the referral is on file before it offers a slot
- Quotes the next available time and answers routine questions
- Gives your standard prep instructions — sleep study, imaging
- Outbound confirmations, reminders, and post-visit follow-up
See it in your specialty: Nephrology · Urology · every specialty
Measured on the practices live on Voicedoc, April to October 2026. Test and demo lines excluded.
Hear it work. Then call it yourself.
A medical interpreter in Spanish, Arabic, Vietnamese, and dozens of other languages. Merge the number into any call, any hour.
Press play to hear the interpreter join a doctor and a Spanish-speaking patient.
Read the transcript
Uses your microphone.
Scan with your phone’s camera to call, or dial
Used this for my Cantonese-speaking patient in the clinic. It worked very well. Just need to be a little patient while making transitions into next sentences. Patient was very happy. Gave my staff some relief as well.
I loved the Spanish! I think it can also be used for language learning too!
I used it. It was neat to use. Truly well done.
Voicedoc knows what your staff will ask.
Built around how a medical office actually runs. Whatever comes in — a call, a fax, a referral — Voicedoc works it into the same structured item, with the fields your staff would otherwise have to call back for, and the next step already worked out.
It asks the right questions, in the right order
The intake template is configured per practice and per request type. A reschedule needs name, date of birth, callback, provider, and preferred times; a refill needs the medication and pharmacy. Voicedoc doesn’t end the call until the required fields are filled.
It re-asks until it’s sure
Names get spelled back. Dates of birth are confirmed. Callback numbers are read back digit-by-digit and validated as a full 10-digit US number — anything off and Voicedoc asks again. Politely, but it asks.
It lands in a work queue, not a voicemail box
Every call arrives as a structured item in your staff queue within 10 seconds of hang-up, and every fax arrives read, labeled, and attached to the right patient. Your team opens the app to a list of actions, not a stack of recordings and a backlog of referrals.
You set how much it does on its own
Your admin turns the autonomy up one notch at a time, per action. Start with Voicedoc suggesting the next step and your staff clicking approve; move to letting it place the callback and book the appointment itself once you’ve watched it get that right for a few weeks.
It doesn’t pretend to be a clinician
Voicedoc never gives medical advice, never reads back labs or chart notes, and never confirms a booking it isn’t authorized to make. It captures, it routes, it escalates — and anything that sounds urgent or emergent is told to call 911 and flagged to your team immediately.
How Voicedoc compares.
Against a hold queue with voicemail, and against a traditional answering service.
What a missed call actually costs.
Set the sliders to match your practice. Everything below is revenue that never reaches your schedule.
First-year collections from one new patient. Benchmarks run $538 for a small group to $1,395 for a health system. Drag it, or type your own number.
The math runs in your browser. Nothing is sent to us.
$396,000 a year in new patients you never met.
- New patients missed30/mo
- Referrals never worked25/mo
- Time to process each referral17 days
Voicedoc answers on the first ring and files every fax the minute it lands.
See if your practice qualifies→Every call answered and every fax worked by hand is 122 hours a month, and a paid hour is only two thirds of an hour on the work.
- Wages$3,952/mo
- Taxes and benefits$1,702/mo
- Turnover$398/mo
- Management$906/mo
At $21/hr, a third of each paid hour lost to breaks and time off, 35% annual turnover, one manager per ten staff. And it covers business hours only — one seat staffed around the clock takes 6.5 people.
We build it with you.
Your AI receptionist answers the line on day one. Fax processing and scheduling switch on as the integrations land, inside the first 30 days.
Demo
We learn how your front desk runs today.
Setup
You approve the quote and setup fee, and we build it.
Day one
Your AI receptionist takes the line. Every call answered.
By day 30
Fax processing and scheduling switch on.
Priced per practice, based on your call and fax volume and the number of providers.
See if your practice qualifies→From a 9:47 PM call to one click at 7:58 AM.
A patient calls after hours and a lab fax lands at 11 PM. Voicedoc answers, files both to her chart, and has the reschedule ready for your staff in the morning.
Questions, answered honestly.
Is this a real human or an AI?
Does this replace my front desk staff?
Is it HIPAA-compliant?
What if it gets the patient name wrong?
What happens if the caller has an emergency?
Can it replace my answering service entirely?
Can it book the appointment in my scheduling system?
What does it do with our faxes?
How much can the AI do without asking us?
What does setup look like?
Is there anything for just my own line?
What does it cost?
What if it doesn’t work out?
Deliver care like you’re always there.
Hire an AI medical assistant today.