Built by a doctor · for urology offices

AI receptionist for urology practices

Voicedoc answers every patient call on the first ring, books the appointment against your real calendar, and reads and files every referral, prior authorization, and lab result the day it arrives.

Book a demo→See what it answers
HIPAA-grade by defaultLive in urology practicesWhite-glove implementation
On the phone

What a urology line actually gets.

Voicedoc answers on the first ring, asks the questions your intake template says to ask, and re-asks until it is sure.

New patients and referrals

Voicedoc checks the referral is on file before it offers a slot, quotes the next available time, and answers the routine questions a new patient asks before their first visit.

Prep instructions, said the same way every time

It gives your standard prep instructions for imaging and procedures — the ones your staff repeats a dozen times a day — exactly as you wrote them.

Reschedules, cancellations, and refills

Name, date of birth, and callback number are verified and read back digit by digit before the call ends, and the request arrives structured rather than as a voicemail nobody has time for.

After hours and overflow

Monday mornings, lunch, evenings, and weekends are all covered, and any number of callers can be answered at once. Anything urgent or emergent is directed to 911 and flagged; anything that needs a person is transferred live.

On paper

Every fax read the day it lands.

Urology runs on paper that arrives by fax: referrals, prior authorizations, lab and pathology results, records requests, and insurance paperwork. Voicedoc reads every page on arrival, labels it, matches it to the patient, and files it to the chart when your EMR is connected — and tells you when a referral and its prior authorization are both in, so the patient can be scheduled.

  • Labeled automatically: lab, referral, prior auth, records, insurance
  • Filed to the patient’s chart when your EMR is connected
  • One patient profile with every call, fax, and appointment
Answering the phones in urology today
Central Valley Urology
Getting started

We build it with you.

Your AI receptionist answers the line on day one. Fax processing and scheduling switch on as the integrations land, inside the first 30 days.

01

Demo

We learn how your front desk runs today.

02

Setup

You approve the quote and setup fee, and we build it.

03

Day one

Your AI receptionist takes the line. Every call answered.

04

By day 30

Fax processing and scheduling switch on.

FAQ

Questions, answered honestly.

Will patients know they are talking to an AI?
Yes. It’s an AI voice agent and Voicedoc identifies itself as such on every call. We don’t pretend. Patients know they’re talking to software, and they almost universally prefer it to six minutes of hold music.
Does this replace our front desk staff?
No — it takes the phone off their desk. Your receptionist still greets the people at the counter, works the schedule, and handles anything that needs judgment. Practices use Voicedoc to stop hiring for the phone, not to cut the staff they have.
How much can it do without asking us?
Exactly as much as your admin allows, and no more. Autonomy is set action by action from your dashboard. Most practices start with Voicedoc suggesting the next step and staff clicking approve, then move individual actions over to fully automatic once they’ve watched it handle them correctly.
Is it HIPAA-compliant?
Yes. Voicedoc runs on HIPAA-eligible infrastructure with a signed Business Associate Agreement, end-to-end encryption, and a complete audit log of every call. We do not sell, share, or train on your call data.
What does it cost?
It’s quoted per practice, based on your call and fax volume, the number of providers, and which modules you turn on. There is a one-time setup fee for the implementation, and every practice carries a 30-day money-back guarantee. We give you the number on the first call.

Deliver care like you’re always there.

Hire a urology-specific AI medical assistant today.

Book a demo→
AI receptionist for urology practices — Voicedoc