For medical practices

Every patient call, answered.

Voicedoc answers your phones day and night, books the visit, and files every fax. HIPAA-compliant, with a signed BAA. Set up by our team.

See if your practice qualifies in 30 seconds

Step 1 of 5

What kind of practice do you run?

Voicedoc is built for medical offices.

Hear it first: call our AI receptionist(650) 632-9919

HIPAA · signed BAA1,200+ calls answeredWhite-glove implementation

Answering the phones at practices across California

Kidney Specialists Inc.

Headstrong Health, Inc.

Central Valley Urology

Practices on Voicedoc

Real practices. Real phone lines.

350+calls answered since July

Voicedoc has become an integral part of how we’ve built our practice from the ground up, and I would highly recommend them to any physician looking to establish or streamline an independent practice.

Read the full reviewShow less

5 stars across the board — an excellent partner for a new medical practice

As a urologist establishing a new private practice, one of my priorities was building an efficient operation without taking on unnecessary administrative overhead. Voicedoc helped us develop and implement a comprehensive AI workflow that supports both front-office and back-office operations, and the results have been impressive.

On the front end, the AI handles incoming patient calls and appointment scheduling, significantly reducing phone volume and interruptions for our staff. On the back end, it processes incoming referral packets, organizes documentation, creates patient charts, and uploads referral information directly into our EMR. Our team reviews and verifies the information, while the AI helps ensure that required demographics, insurance details, and prior authorizations are in place before scheduling the patient. The entire process has made patient onboarding considerably more efficient.

What truly sets Voicedoc apart is the team behind the technology. They have been exceptionally responsive, accessible, and committed to making the system work for our practice. Throughout implementation, they have continuously refined workflows, made adjustments based on our feedback, and remained proactive in addressing challenges. Communication has been consistently easy and productive. It’s clear that they genuinely care about both the success of our practice and the patient experience. We’ve also received very positive feedback from our patients.

Of course, AI technology is not perfect. There are occasional mistakes and minor glitches, and human oversight remains important. However, Voicedoc has been transparent about these limitations and consistently willing to improve. Their responsiveness and commitment to getting things right give me a great deal of confidence in the platform.

From a financial and operational standpoint, the value has been exceptional. For a newly established independent practice, having this level of automation and administrative support without the expense of building a large front-office team is a tremendous advantage. It allows us to operate efficiently, manage a growing workload, and devote more of our attention to patient care.

I couldn’t be more pleased with our experience. Voicedoc has become an integral part of how we’ve built our practice from the ground up, and I would highly recommend them to any physician looking to establish or streamline an independent practice.

Dr. Anas Hamdi

Urology · Central Valley Urology · Visalia, CA

800+calls answered since April, 30% of them after the office closed

Our answering service was costing us about thirty-five hundred dollars a year and still missing the consults that mattered. Voicedoc replaced it on day one. We haven’t gone back.

Dr. Masood

Nephrology · Kidney Specialists Inc · Fresno + Madera, CA

Getting started

We build it with you.

Your AI receptionist answers the line on day one. Fax processing and scheduling switch on as the integrations land, inside the first 30 days.

Demo

We learn how your front desk runs today.

Setup

You approve the quote and setup fee, and we build it.

Day one

Your AI receptionist takes the line. Every call answered.

By day 30

Fax processing and scheduling switch on.

See if your practice qualifies→

FAQ

Questions, answered honestly.

Is it HIPAA-compliant?

Yes. Voicedoc runs on HIPAA-eligible infrastructure with a signed Business Associate Agreement, end-to-end encryption, and a complete audit log of every call. We do not sell, share, or train on your call data.

Is this a real human or an AI?

It’s an AI voice agent. Voicedoc identifies itself as such on every call. We don’t pretend. Patients know they’re talking to software, and they almost universally prefer it to six minutes of hold music.

Does this replace my front desk staff?

No — it takes the phone off their desk. Your receptionist still greets the people at the counter, works the schedule, and handles anything that needs judgment. Voicedoc absorbs the routine calls that keep interrupting them, and hands over anything it shouldn’t be deciding. Practices use it to stop hiring for the phone, not to cut the staff they have.

What does setup look like?

We do the implementation for you — every practice, every time. After the demo and the setup fee, we map your providers, request types, triage rules, and escalation paths, and your AI receptionist goes live on the line on day one. Fax processing and scheduling come next: they need your EMR, calendar, and fax line connected, which typically completes within the first 30 days. We keep tuning it after that.

What does it cost?

It’s quoted per practice, based on your call and fax volume, the number of providers, and which modules you turn on. There is a one-time setup fee for the implementation. For most offices it lands well under what a comparable answering service plus the front desk hours it replaces would cost. We give you the number on the first call — no pricing games.

What if it doesn’t work out?

You get your money back. Every practice carries a 30-day money-back guarantee: if you’re not satisfied with our implementation, tell us within 30 days and we refund you. You don’t have to argue a case or work through a checklist first.

Deliver care like you’re always there.

Hire an AI medical assistant today.

See if your practice qualifies→